Shipping policy
FREE AUSTRALIA SHIPPING
FREE NEW ZEALAND SHIPPING at $200 AUD
FREE WORLD WIDE SHIPPING at $300 AUD
FREE NEW ZEALAND SHIPPING at $200 AUD
FREE WORLD WIDE SHIPPING at $300 AUD
NB. Where multiple products are purchased and not all products have stock available then as a general rule we will always ship 1-3 days upon receiving the goods. This may mean multiple shipments to fulfil the entire order with absolutely no additional cost to you.
Shipping
All orders where stock is available are processed within 1 to 3 business days after receiving your order confirmation, excluding weekends and public holidays. You will receive another notification when your order has shipped.
All orders where stock is available are processed within 1 to 3 business days after receiving your order confirmation, excluding weekends and public holidays. You will receive another notification when your order has shipped.
Pre-orders
Those of you using our pre-order service will have shipments within 5-7 weeks after purchase for capsule products and 3-5 weeks for powder products. This amount of time is necessary for product development as well as thorough lab testing to meet consumer standards.
Where multiple products are purchased and not all products have stock available then as a general rule we will always ship 1-3 days upon receiving the goods. This may mean multiple shipments to fulfil the entire order with absolutely no additional cost to you.
Order status
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check the status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at wyattandfreunde@gmail.com with your name and order number, and we will put in our very best effort to ensure you receive your order as quickly as possible.
Our sincere understanding in advance for the inconvenience that may be caused during a shipment process. We know all too well the issues that can arise on route to destination so we appreciate your patience in advance if it ever happens to be you.
Those of you using our pre-order service will have shipments within 5-7 weeks after purchase for capsule products and 3-5 weeks for powder products. This amount of time is necessary for product development as well as thorough lab testing to meet consumer standards.
Where multiple products are purchased and not all products have stock available then as a general rule we will always ship 1-3 days upon receiving the goods. This may mean multiple shipments to fulfil the entire order with absolutely no additional cost to you.
Order status
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check the status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at wyattandfreunde@gmail.com with your name and order number, and we will put in our very best effort to ensure you receive your order as quickly as possible.
Our sincere understanding in advance for the inconvenience that may be caused during a shipment process. We know all too well the issues that can arise on route to destination so we appreciate your patience in advance if it ever happens to be you.